Contact

We’re happy you’re here and always glad to help. Whether you have a question about your order, need help choosing the right product or size, or simply want to get in touch, our customer service team is here for you.

We aim to make every shopping experience as smooth and straightforward as possible. If you need assistance, feel free to contact us using the details below.

Email: info@riverwillowboutique.com

Customer Service Hours:
Monday – Friday: 9:00 AM To 6:00 PM (AEST)
Saturday and Sunday: CLOSED

Business Information

Store Name: River Willow Boutique
A trading name of Compa-Ecom
Company registration number: 99912279
Business Address: De Gijster 92, 4921NK, Made, NL

Need Help With Something?

Here are some of the things our customer service team can assist you with:

Order Status:
Questions about your order, shipping confirmation, or tracking information.

Returns and Refunds:
Need help with a return, refund, or an issue with your order? Contact us and we’ll guide you through the process.

Product Questions:
Questions about sizing, fit, product details, or choosing the right item? We’re happy to help.

Order Changes or Cancellations:
If you need to make a change to your order, contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing.

Collaborations or Business Inquiries:
For collaborations, partnerships, or other business inquiries, please contact us by email.

Quick Tip

If you’re contacting us about an existing order, please include your order number and the email address used when placing the order. This helps us locate your order and assist you more quickly.

We aim to respond to customer service inquiries within 24 hours.

Talk soon,

River Willow Boutique Team